Customer feedback is a very valuable currency. Want to know how you stand with them? Ask them. Email is the No. 1 channel for getting answers. 1. As part of e-mailing, you can direct questions to specific groups of respondents who already have something to do with you. After reading the article, you will know all the best practices how to do it.
Why do research?
The answer is easy. You’ll get opinions that help yo netherlands whatsapp number data u learn more about your subscribers . You will then use the information to build a stronger relationship , which is one of the main goals of e-mailing.
The survey also provokes subscribers to action .
Email campaigns with an embedded survey have an average open rate (CTOR) of 31.7% .
The average participation rate of subscribers who open a survey email is 21.3% .
Those are pretty interesting numbers, aren’t they? If we add to this the customer’s good feeling that you care about him, which will bring about his loyalty, we have you tube search to find the a clear result: customer research is important.
3 reasons to do survey as an email campaign
Here, too, logical answers are directly offered:
The customers in your database have voluntarily chosen to communicate with you on a regular basis, so your request for opinion will not burn them in any way .
Some of them have already “done business” with you, so the shopping data ir feedback will benefit your business .
You already more or less know your audience, so you can target and personalize your questions to make it easier to get useful answers.
7 practical tips for email research
What should a survey email look like and what should it (not) contain? What to start with? How to deal with the information obtained? I’m sure you have other questions running through your head. Here are the answers to both the spoken and unspoken questions.
